These terms and conditions (‘the Terms’) govern the users (‘you’ or ‘your’), use of the  www.saraband.net (‘the website’) and relationship with Saraband (Scotland) Limited, trading as the website whose trading and correspondence location is Digital World Centre, 1 Lowry Plaza, Media City, The Quays, Salford, M50 3UB. Company Number SC209655. VAT Number 761 855896. 

Terms of Use

(1)            Introduction

These terms and conditions govern your use of our website; by using our website to browse or buy a product, you accept these terms and conditions in full. If you disagree with any part of these terms and conditions, do not use our website.

(2)            Intellectual property rights

Unless otherwise stated, we or our licensors own the intellectual property rights in the website and material on the website.  Subject to the licence below, all these intellectual property rights are reserved.

(3)            Licence to use website           

You may view, download for caching purposes only, and print pages from the website for your own personal use, subject to the restrictions below.

You must not:

(a)            republish material from this website (including republication on another website);

(b)        sell, rent or otherwise sub-license material on the website;

(c)            reproduce, duplicate, copy or otherwise exploit material on our website for a commercial purpose;

(4)            Limitations of liability

The information on this website is provided free-of-charge, and you acknowledge that it would be unreasonable to hold us liable in respect of this website and the information on this website.

Whilst we endeavour to ensure that the information on this website is correct, we do not warrant its completeness or accuracy; nor do we commit to ensuring that the website remains available or that the material on the website is kept up-to-date.

To the maximum extent permitted by applicable law we exclude all representations, warranties and conditions (including, without limitation, the conditions implied by law of satisfactory quality, fitness for purpose and the use of reasonable care and skill).

Our liability is limited and excluded to the maximum extent permitted under applicable law.  We will not be liable for any direct or indirect loss or damage arising under these terms and conditions or in connection with our website, whether arising in tort, contract, or otherwise.  Without limiting the generality of the foregoing exclusion, we will not be liable for any loss of profit, contracts, business, goodwill, data, income, revenue or anticipated savings arising under terms and conditions or in connection with our website, whether direct or indirect, and whether arising in tort, contract, or otherwise.

However, nothing in these terms and conditions shall exclude or limit our liability for fraud, for death or personal injury caused by our negligence, or for any other liability which cannot be excluded or limited under applicable law.

(5)            Restricted access

We reserve the right to restrict access to areas of our website, or indeed our whole website, at our discretion.

If we provide you with a user ID and password to enable you to access restricted areas of our website or other content or services, you must ensure that that user ID and password is kept confidential.  You accept responsibility for all activities that occur under your user ID or password.

We may disable your user ID and password.

(6)            Variation

We may revise these terms and conditions from time-to-time. Please check this page regularly to ensure you are familiar with the current version.

(7)        Entire agreement

These terms and conditions constitute the entire agreement between you and us in relation to your use of our website, and supersede all previous agreements in respect of your use of this website.

(8)        Law and jurisdiction

This notice will be governed by and construed in accordance with Scottish law, and any disputes relating to this notice shall be subject to the exclusive jurisdiction of the courts of England.

(9)    Orders

All orders are subject to acceptance and availability.

Any orders placed by you will be treated as an offer to purchase the goods or services from us and we have the right to reject such offers at any time. You acknowledge that any automated acknowledgment of your order which you may receive from us shall not amount to our acceptance of your offer to purchase goods or services advertised on the website(s). The conclusion of a contract between you and us will take place when a delivery attempt has been made to the address(s) you have specified and payment has been received.

You will assume the risk for the products once they have been delivered to the delivery address which you specified. We accept no liability if you provide an incorrect delivery address.

If we are unable to fulfil your order, or reject your order for whatever reason, a refund for the full amount will be credited to you.

(10)       Refunds

As a small independent we are not able to issue refunds unless a book is damaged or faulty at point of purchase.

Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right. If your purchase is faulty we ask that you email a picture of the damaged book to hermes@saraband.net within 14 days. If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.  

We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.

Notification of damages or non-delivery must be made in writing to the vendor within 14 days of the due delivery date.

(11)        Price and Payment

Payment may be made by Visa/MasterCard, American Express, Maestro, PayPal, and should be made with an order.

Any discounts agreed on an order will apply only to amounts paid in accordance with the agreed terms .

Title to goods remains with Saraband (Scotland) Limited until all sums due are paid in full.

Orders with a delivery address outside the UK may be subject to opening and inspection by local customs authorities. In respect of such orders the recipient is deemed to be the importer of the goods and must therefore comply with all the laws and regulations of the country into which the goods are being delivered and be subject to import duties and taxes. In the event that our carriers report any such import duties we will agree with you the settlement of such duty.

You confirm that you are authorised to use the payment method you select. All credit/debit cardholders are subject to validation checks and authorisation by the card issuer. If the issuer of your payment card does not authorise payment to us we will not be liable to you for any delay or non-delivery.

You may only use one discount code with each order. We allow you to use discount codes strictly on the terms and conditions upon which they were issued which, amongst other things, may include terms relating to your eligibility to use them and a maximum order value.

(12)        Eligibility to Purchase

To be eligible to purchase goods on the website(s) and lawfully enter into and form contracts with Saraband (Scotland) Limited under English law you must:

If an individual, be 18 years of age or over; and

Register your real name, address, phone number, e-mail address and any other details requested.

By offering to purchase goods and services you authorise us to transmit information (including updated information), and to obtain information from third parties, including but not limited to, administrators of the payment method selected.

It is a criminal offence to purchase or attempt to purchase goods with a stolen credit card, or with stolen personal details, or with a false name. We will take appropriate action if we discover any person is attempting to fraudulently purchase goods from our website.

We reserve the right to withhold goods and terminate any account details with anybody whom we suspect of fraudulent practice and / or breach of these terms and conditions.

(13)       Delivery

Notification of damages or non-delivery must be made in writing to Saraband (Scotland) Limited within 14 days of the due delivery date. We will not accept claims for compensation or refunds after this period.

All orders will be dispatched within 3-5 working days and sent 2nd Class Royal Mail. Delivery times may be longer than expected due to COVID-19.

(14)         Charity Partnerships

If you purchase a Food Bank Bundle or a Donation Voucher a total of £8 per bundle/voucher will be credited to The Trussell Trust. All funds will be paid to The Trussell Trust within 14 days of receipt.

(14) Our contact details

Our contact details appear within the main contact page of this site.

We welcome your views about our website terms and conditions. If you would like to contact us with any queries or comments please email us at:  hermes@saraband.net.

These terms and conditions are based on a template created and distributed bywww.website-law.co.uk.